Prices, GST and taxes 

All prices include GST and are in Australian Dollars (AUD). By placing an order, you agree to pay the stated price and any applicable shipping costs (prices do not include delivery – delivery charges will be applied accordingly).

We reserve the right to change prices at any time without prior notice at our discretion.

Discounts and Sale items

There are NO returns or refunds available for sale items. 

Discounts are strictly valid for the time period stated and are not redeemable in conjunction with any other offers. Please ensure you enter your discount code before checking out, as if you forget or fail to enter your discount code upon checkout we are unable to refund the difference afterwards. 

Change or Cancellation of Orders

Proceeding to checkout with an order means you agree to our Terms & Conditions including additional shipping charges where applicable.

Cancellation or change of orders may not be possible unless we receive your request by email within 24 hours placing your original order due to our fast packing process. No cancellation or change of orders will be accepted once your order has been dispatched.

 Damaged Goods

All products leaving our warehouse are inspected and packed appropriately.

Please ensure that your item is shipped to you in good condition before signing with the courier. If your item has been damaged during transit, please contact us within 24 hours of receiving your damaged goods with images of the damaged packaging before opening the package (if your order arrives damaged) and the damaged part of item immediately. We will either send you a replacement or offer a credit on your item. Please note that original delivery charges are not refundable.

Handmade Products

All our handcrafted products are impossible to reproduce identically due to unique nature of the materials. Please note that there can be slight irregularities in the colour or strap length of the item as a result of the handcrafting process. 

Store Credit

Store Credit is redeemable on products only and can not be redeemed on shipping costs. You will receive an email from us with details of the store credit. This store credit will be only valid for 14 days.